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If you’re a Strategic Account Manager (SAM) or a Key Account Manager (KAM) your role requires an elaborate variety of skills. From technical expertise, analytical and strategic thinking to communication, management, leadership and negotiation skills. It is a highly complex job. Strategic Account Manager – A Complex Job Successful SAMs or KAMs understand how to [...]
It’s not what happens to you, but how you react to it that matters Epictetus Ancient wisdom taught us that it is not the circumstances or events in our life that matter, but the meaning we give to them and how we decide to respond to them. Epictetus was a Greek philosopher who lived [...]
Holidays bring up lots of emotions. It’s this time of the year to celebrate and spend time with family and friends and it makes me wonder how to manage this emotional intensity and get the best out of it. First there’s the anticipation, which can cause excitement or dread. When my children were young and [...]
Keep in mind that happiness is mostly dependent on our state of mind, not on our status or the state of our bank account. Barring extreme circumstances, our level of well being is determined by what we choose to focus on and by our interpretation of external events. For example, do we focus on the empty part or the full part of the glass? Do we view failures as catastrophic, or do we see them as learning opportunities?
Inner strengths are the supplies you’ve got in your pack as you make your way down the twisting and often hard road of life. They include a positive mood, common sense, integrity, inner peace, determination, and a warm heart. Researchers have identified other strengths as well, such as self-compassion, secure attachment, emotional intelligence, learned optimism, the relaxation response, self-esteem, distress tolerance, self-regulation, resilience, and executive functions
The World Economic Forum Future of Jobs report argues that emotional intelligence, creativity, and people management will be among the top skills needed for jobs in 2020.
Experiencing a massive brain shutdown? Try these 3 ways to restore your higher-level thinking.
Every day, a sea of decisions stretches before us, and it’s impossible to make a perfect choice every time. But there are many ways to improve our chances — and one particularly effective technique is critical thinking.
Taking charge can backfire unless you know the people rules for handling the tensions and conflict that are bound to arise.
Four problems that biases help us address:
Information overload, lack of meaning, the need to act fast, and how to know what needs to be remembered for later.